hello.

I`m experiencing a very wired behavior of Nero 7.7.5.1. First i
installed it on my Windows Vista 4-3 month ago. Everything worked well
untill 2 weeks from now. Then i suddenly received "cannot finalize the
disc" when i was burning a DVD using Create your own DVD (DVD+VR)
application in Nero. I tried to burn it again and got "burning
process is failed" in the beginning. I reinstalled Nero. It worked for
3-4 times and then another "burning process is failed" again and so
on. I reinstalled again and bad message popped up on the first time
this time. I uninstalled it again using Nero7 clean uninstalling tool
and installed a clean copy. It worked for one time! I didn`t even
close Nero before i started to burn another DVD and it failed.
Everithing else but theese particular application (Create your own DVD
DVD+VR) works fine. And thats one more thing i noticed. When it was
working it had the application name (create your own DVD ((DVD+VR)) on
a top of the window. But when it failed it was saying DVD Video (DVD
Video Mode) which is a separate application for .vob files. SO, what
i`m trying to say it looked like Nero starts wrong application and
that application does not recognize nessesar file format and failing
because of that.

So, can someone help help me to troubleshoot the problem.

here is a log file from "burning process failed" below

[14:03:40] NeroVision Log created (Date: 04/04/2007)
[14:03:40] NeroVision Processors: 1 (Intel)
[14:03:40] NeroVision OS: Unsupported
[14:03:40] GCCore Detected DirectX Version 9 or higher
[14:03:40] GCCore Detected DirectX Version: 10.0
[14:03:41] AMCDocBase Nero3D interface version is 300
[14:04:05] ExpressUI Running Nero Vision Version: 4.9.0.18
[14:04:05] DVDEngine C:\PROGRAM FILES\NERO\NERO 7\NERO VISION
\DVDENGINE.DLL
[14:04:05] DVDEngine Product Version: 4.9.0.5, File Version:
4.9.0.12, Interface Version: 4.10.0.1
[14:04:05] DVDEngine C:\PROGRAM FILES\NERO\NERO 7\NERO VISION
\DVDENGINE.DLL
[14:04:05] DVDEngine Product Version: 4.9.0.5, File Version:
4.9.0.12, Interface Version: 4.10.0.1
[14:04:05] DVDEngine BEGIN: IDVDEngineManagerImpl -
CreateDVDVFRSession
[14:04:05] DVDEngine END: IDVDEngineManagerImpl - CreateDVDVFRSession
[14:04:05] DVDEngine BEGIN: IDVDSessionBaseImpl -
RegisterApplicationService
[14:04:05] DVDEngine ..Application service registered...
[14:04:05] DVDEngine END: IDVDSessionBaseImpl -
RegisterApplicationService
[14:04:05] DVDEngine BEGIN: IDVDSessionBaseImpl - RegisterCallback
[14:04:05] DVDEngine ..Session callback registered...
[14:04:05] DVDEngine END: IDVDSessionBaseImpl - RegisterCallback
[14:04:05] DVDEngine BEGIN: IDVDSessionBaseImpl - BeginDiscAccess
[14:04:05] DVDEngine ..Access mode=read-only
[14:04:05] DVDEngine ..Flags=0
[14:04:05] DVDEngine Initializing C:\Program Files\Nero\Nero 7\Nero
Vision\DVDBlockAcc.dll ModVer: 4.9.0.12 ProdVer: 4.9.0.5
[14:04:05] DVDEngine Attaching to C:\Program Files\Nero\Nero 7\Core
\NeroAPI.dll ModVer: 7.7.5.1 ProdVer: 7.7.5.1
[14:04:05] DVDEngine (Interface: 7.0.5.6)
[14:04:05] DVDEngine ..Medium type=DVD-R
[14:04:05] DVDEngine **BEGIN: TMP_VMGI - Create
[14:04:05] DVDEngine **END: TMP_VMGI - Create
[14:04:05] DVDEngine DVD format is 6, media type is 0x00000804
[14:04:05] DVDEngine Supported Access Modes: 0x00000001
[14:04:06] DVDEngine **BEGIN: Update Disc Info
[14:04:06] DVDEngine ..Number of layers = single
[14:04:06] DVDEngine ..Disc capacity = 2298496 (231280h) (4.38 GB)
[14:04:06] DVDEngine ..Disc size = 2298496 (231280h) (4.38 GB)
[14:04:06] DVDEngine ..Layer0 capacity = 2298496 (231280h) (4.38 GB)
[14:04:06] DVDEngine ..Layer0 size = 2298496 (231280h) (4.38 GB)
[14:04:06] DVDEngine ..Next writeable address = {none}
[14:04:06] DVDEngine **END: Update Disc Info
[14:04:06] DVDEngine **BEGIN: IDVDSessionBaseImpl - Update HCB state
[14:04:06] DVDEngine _UDFIsHighCompatBorderReached: Number of tracks
= 0.
[14:04:06] DVDEngine _UDFIsHighCompatBorderReached: Unable to
determine the disc's High Compatibility mode.
[14:04:06] DVDEngine **END: IDVDSessionBaseImpl - Update HCB state
[14:04:06] DVDEngine END: IDVDSessionBaseImpl - BeginDiscAccess
[14:04:06] DVDEngine BEGIN: IDVDSessionBaseImpl - GetDiscCaps
[14:04:06] DVDEngine ..Caps=DSCCAP_FINALIZE_DISC |
DSCCAP_HICOMPBORDER | DSCCAP_VLMNM_UDF | DSCCAP_VLMNM_ISO9660
[14:04:06] DVDEngine END: IDVDSessionBaseImpl - GetDiscCaps
[14:04:06] DVDEngine BEGIN: IDVDSessionBaseImpl - ImportDisc
[14:04:06] DVDEngine
----------------------------------------------------------------------------------------
[14:04:06] DVDEngine INFORMATION
[14:04:06] DVDEngine cause: 26 (empty_disc)
[14:04:06] DVDEngine source: IDVDSessionBaseImpl
[14:04:06] DVDEngine description: Disc is unformatted.
[14:04:06] DVDEngine
----------------------------------------------------------------------------------------
[14:04:06] DVDEngine END: IDVDSessionBaseImpl - ImportDisc
[14:04:06] DVDEngine BEGIN: IDVDSessionBaseImpl - EndDiscAccess
[14:04:06] DVDEngine ..Flags=0
[14:04:06] DVDEngine **BEGIN: _MediaAccess::Release ()
[14:04:06] DVDEngine **END: _MediaAccess::Release ()
[14:04:06] DVDEngine END: IDVDSessionBaseImpl - EndDiscAccess
[14:04:06] DVDEngine BEGIN: IDVDSessionBaseImpl - RegisterCallback
[14:04:06] DVDEngine ..Session callback unregistered...
[14:04:06] DVDEngine END: IDVDSessionBaseImpl - RegisterCallback
[14:04:06] DVDEngine C:\PROGRAM FILES\NERO\NERO 7\NERO VISION
\DVDENGINE.DLL
[14:04:06] DVDEngine Product Version: 4.9.0.5, File Version:
4.9.0.12, Interface Version: 4.10.0.1
[14:04:06] DVDEngine BEGIN: IDVDVFRSessionImpl - ~IDVDVFRSessionImpl
[14:04:06] DVDEngine **BEGIN: IDVDSessionBaseImpl - Clear
[14:04:06] DVDEngine **END: IDVDSessionBaseImpl - Clear
[14:04:06] DVDEngine END: IDVDVFRSessionImpl - ~IDVDVFRSessionImpl
[14:04:06] DVDEngine C:\PROGRAM FILES\NERO\NERO 7\NERO VISION
\DVDENGINE.DLL
[14:04:06] DVDEngine Product Version: 4.9.0.5, File Version:
4.9.0.12, Interface Version: 4.10.0.1
[14:04:06] DVDEngine BEGIN: IDVDEngineManagerImpl -
CreateDVDVFRSession
[14:04:06] DVDEngine END: IDVDEngineManagerImpl - CreateDVDVFRSession
[14:04:06] DVDEngine C:\PROGRAM FILES\NERO\NERO 7\NERO VISION
\DVDENGINE.DLL
[14:04:06] DVDEngine Product Version: 4.9.0.5, File Version:
4.9.0.12, Interface Version: 4.10.0.1
[14:04:06] DVDEngine BEGIN: IDVDEngineManagerImpl -
CreateDVDVFRSession
[14:04:06] DVDEngine END: IDVDEngineManagerImpl - CreateDVDVFRSession
[14:04:06] DVDEngine BEGIN: IDVDSessionBaseImpl -
RegisterApplicationService
[14:04:06] DVDEngine ..Application service registered...
[14:04:06] DVDEngine END: IDVDSessionBaseImpl -
RegisterApplicationService
[14:04:06] DVDEngine BEGIN: IDVDSessionBaseImpl -
RegisterApplicationService
[14:04:06] DVDEngine ..Application service registered...
[14:04:06] DVDEngine END: IDVDSessionBaseImpl -
RegisterApplicationService
[14:04:06] DVDEngine BEGIN: IDVDVFRSessionImpl - ~IDVDVFRSessionImpl
[14:04:06] DVDEngine **BEGIN: IDVDSessionBaseImpl - Clear
[14:04:06] DVDEngine **END: IDVDSessionBaseImpl - Clear
[14:04:06] DVDEngine END: IDVDVFRSessionImpl - ~IDVDVFRSessionImpl
[14:04:06] DVDEngine BEGIN: IDVDVFRSessionImpl - ~IDVDVFRSessionImpl
[14:04:06] DVDEngine **BEGIN: IDVDSessionBaseImpl - Clear
[14:04:06] DVDEngine **END: IDVDSessionBaseImpl - Clear
[14:04:06] DVDEngine END: IDVDVFRSessionImpl - ~IDVDVFRSessionImpl
[14:04:19] AMCUIBase Asset created by user: class AVFileAsset
[14:04:19] AMCUIBase - file paths: 1, first = 'c:\Users\ann\Desktop\
\bog\bog.avi')
[14:04:19] DVDEngine C:\PROGRAM FILES\NERO\NERO 7\NERO VISION
\DVDENGINE.DLL
[14:04:19] DVDEngine Product Version: 4.9.0.5, File Version:
4.9.0.12, Interface Version: 4.10.0.1
[14:04:19] DVDEngine BEGIN: IDVDEngineManagerImpl -
CreateDVDVFRSession
[14:04:19] DVDEngine END: IDVDEngineManagerImpl - CreateDVDVFRSession
[14:04:19] DVDEngine Estimate Size

[14:07:06] NeroVision total data size : 458753 bytes
[14:07:06] NeroVision multiplexed size : 475136 bytes
[14:07:06] DVDEngine ********END: _VOBS - Process VOB
[14:07:06] DVDEngine ******END: VMGM_VOBS - Process Create
[14:07:06] DVDEngine ****END: _DVDVideoBase - Prepare VMG
[14:07:06] DVDEngine **END: _DVDVFR - Prepare Final VMG
[14:07:06] DVDEngine ..Estimated size=504 KB
[14:07:06] DVDEngine ..Estimated duration=0 sec
[14:07:06] DVDEngine END: IDVDVFRSessionImpl - PrepareFinalVMG
[14:07:06] DVDEngine BEGIN: IDVDVFRSessionImpl - PrepareEditDisc
[14:07:06] DVDEngine **BEGIN: _DVDVFR - Prepare Edit Disc
[14:07:06] DVDEngine ****BEGIN: IDVDVFRSessionImpl - GetDiscSpaceInfo
[14:07:06] DVDEngine ****END: IDVDVFRSessionImpl - GetDiscSpaceInfo
[14:07:06] DVDEngine ****BEGIN: VTSTT_VOBS#1 - Process Create
[14:07:06] DVDEngine ******BEGIN: _VOBS - Process VOB
[14:07:06] DVDEngine ********BEGIN: _VOBS - _M_analyze_cnv_input
[14:07:06] DVDEngine ...Duration 51358800000
[14:07:06] DVDEngine ..._streamtime_frame_duration is 400000
[14:07:06] DVDEngine ...Stream 0 is 'Video'
[14:07:06] DVDEngine ...Stream 1 is 'Audio'
[14:07:06] DVDEngine ********END: _VOBS - _M_analyze_cnv_input
[14:07:06] NeroVision Analyze video stream
[14:07:06] NeroVision Seg. | frames | weight | volume

[14:07:06] NeroVision total data size : 3383468043 bytes
[14:07:06] NeroVision multiplexed size : 3496599552 bytes
[14:07:06] MMTools SourceBuilder: building cached c:\Users\ann
\Desktop\\bog\bog.avi video/0
[14:07:08] MMTools SourceBuilder: building cached c:\Users\ann
\Desktop\\bog\bog.avi audio/0
[14:07:09] DVDEngine ******END: _VOBS - Process VOB
[14:07:09] DVDEngine ****END: VTSTT_VOBS#1 - Process Create
[14:07:09] DVDEngine **END: _DVDVFR - Prepare Edit Disc
[14:07:09] DVDEngine ..Estimated size=3.26 GB
[14:07:09] DVDEngine ..Estimated duration=1 hour 43 min 25 sec
[14:07:09] DVDEngine END: IDVDVFRSessionImpl - PrepareEditDisc
[14:07:09] DVDEngine BEGIN: IDVDVFRSessionImpl - EditDisc
[14:07:09] DVDEngine ..Initializing DVD-R (Video mode) disc...
[14:07:09] DVDEngine ..DVD-R (Video mode) disc has been initialized.
[14:07:09] DVDEngine **BEGIN: _MediaAccess::CreateUpdateMedia() --
VFR
[14:07:09] DVDEngine **END: _MediaAccess::CreateUpdateMedia() -- VFR
[14:07:09] DVDEngine **BEGIN: _DVDVFR - Edit Disc
[14:07:09] DVDEngine ****BEGIN: IDVDVFRSessionImpl - GetDiscSpaceInfo
[14:07:09] DVDEngine ****END: IDVDVFRSessionImpl - GetDiscSpaceInfo
[14:07:09] DVDEngine ****BEGIN: IUpdateDVDVFRMediaImpl -
BeginRecording
[14:07:09] DVDEngine ****END: IUpdateDVDVFRMediaImpl - BeginRecording
[14:07:09] DVDEngine **END: _DVDVFR - Edit Disc
[14:07:09] DVDEngine END: IDVDVFRSessionImpl - EditDisc
[14:07:09] DVDUI Unknown exception occured when burning a DVD-VFR
[14:07:09] DVDEngine BEGIN: IDVDSessionBaseImpl - EndDiscAccess
[14:07:09] DVDEngine ..Flags=0
[14:07:09] DVDEngine **BEGIN: Update Disc Info
[14:07:09] DVDEngine ..Number of layers = single
[14:07:09] DVDEngine ..Disc capacity = 2298496 (231280h) (4.38 GB)
[14:07:09] DVDEngine ..Disc size = 2298496 (231280h) (4.38 GB)
[14:07:09] DVDEngine ..Layer0 capacity = 2298496 (231280h) (4.38 GB)
[14:07:09] DVDEngine ..Layer0 size = 2298496 (231280h) (4.38 GB)
[14:07:09] DVDEngine ..Next writeable address = {none}
[14:07:09] DVDEngine **END: Update Disc Info
[14:07:09] DVDEngine **BEGIN: IDVDSessionBaseImpl - _M_update_ses_uid
[14:07:09] DVDEngine **END: IDVDSessionBaseImpl - _M_update_ses_uid
[14:07:09] DVDEngine **BEGIN: _MediaAccess::Release ()
[14:07:09] DVDEngine **END: _MediaAccess::Release ()
[14:07:09] DVDEngine END: IDVDSessionBaseImpl - EndDiscAccess
[14:07:09] NeroVision *****************************************
[14:07:09] NeroVision Windows XP 6.0
[14:07:09] NeroVision IA32
[14:07:09] NeroVision WinAspi: -
[14:07:09] NeroVision ahead WinASPI: File 'C:\Program Files\Nero\Nero
7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created
11/2/2004 12:54:32 PM
[14:07:09] NeroVision NT-SPTI used
[14:07:09] NeroVision Nero API version: 7.7.5.1
[14:07:09] NeroVision Using interface version: 7.5.0.0
[14:07:09] NeroVision Installed in: C:\Program Files\Nero\Nero 7\Core\
[14:07:09] NeroVision Application: ahead\NeroVision
[14:07:09] NeroVision Internal Version: 7, 7, 5, 1
[14:07:09] NeroVision === Scsi-Device-Map ===
[14:07:09] NeroVision === CDRom-Device-Map ===
[14:07:09] NeroVision TSSTcorp CD/DVDW TS-L532M D: CDRom0
[14:07:09] NeroVision =======================
[14:07:09] NeroVision AutoRun : 1
[14:07:09] NeroVision Excluded drive IDs:
[14:07:09] NeroVision WriteBufferSize: 83886080 (0) Byte
[14:07:09] NeroVision BUFE : 0
[14:07:09] NeroVision Physical memory : 1021MB (1046144kB)
[14:07:09] NeroVision Free physical memory: 269MB (275700kB)
[14:07:09] NeroVision Memory in use : 73 %
[14:07:09] NeroVision Uncached PFiles: 0x0
[14:07:09] NeroVision Use Inquiry : 1
[14:07:09] NeroVision Global Bus Type: default (0)
[14:07:09] NeroVision Check supported media : Disabled (0)
[14:07:09] NeroVision 4.4.2007
[14:07:09] NeroVision NeroAPI
[14:07:09] NeroVision Existing drivers:
[14:07:09] NeroVision File 'Drivers\ADPU160M.SYS': Ver=6.4.645.100 (NT.
051018-1332), size=98408 bytes, created 11/2/2006 5:50:35 AM
[14:07:09] NeroVision Registry Keys:
[14:07:09] NeroVision HKLM\Software\Microsoft\Windows NT\CurrentVersion
\WinLogon

<tanyaru (AT) hotmail (DOT) com> wrote


It's NeroVision that's the problem. It's always been full of bugs in my
experience. I've had many versions in the 2.x to 4.x range that lock up
when formatting, lose everything just as it starts to burn, have 1 minute
lip sync errors, lousy video quality, it just goes on and on. It could be a
good program without the bugs, I rather like its interface. I gave up with
it and use alternatives, but there's probably an older/newer NeroVision
version that has less annoying bugs that someone could recommend. You may
be able to install a second version in a different location, I've done that
before in desperation. The least buggy one I used was an old one, 2.1.2.16.
but video quality sometimes went blocky when transcoding.