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New Hard Disk fails to install

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  #1  
Old   
Vittorio Janus
 
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Default New Hard Disk fails to install - 04-24-2007 , 02:32 PM






I've just bought a Samsung SpinPoint T166 400GB SATA2 16 HDD.

After I connected it up and booted up, I get the following lines:

Scan Devices, Please wait...
Press <Tab> Key into User Manual
Hardware Initiate failed, Please Check Device!!!
The Bios does not be installed. Press <g> to continue!

The M/B is a 2 year old ASUS A8V which uses a 150 MB/s data transfer
rate. After I got the above message, I installed the jumper to force
it to negotiate for 150 MB/s speed with no effect.

OS is Windows XP SP2 with automatic updates up and running.

I've tried:
swapping power leads with working SATA drive (a pair of Maxtor 200GB
drives configured as RAID0).
swapping SATA cables
hooking up to both of the free SATA sockets on my M/B. (I can't do a
swap with the existing HDDs because of the RAID setup)

The question - does the error message indicate a fault with the drive
or my computer?

Regards,
vj

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  #2  
Old   
Fergus
 
Posts: n/a

Default Re: New Hard Disk fails to install - 04-24-2007 , 02:53 PM







"Vittorio Janus" <vittorio.janus (AT) ntlworld (DOT) com> wrote

Quote:
I've just bought a Samsung SpinPoint T166 400GB SATA2 16 HDD.

After I connected it up and booted up, I get the following lines:

Scan Devices, Please wait...
Press <Tab> Key into User Manual
Hardware Initiate failed, Please Check Device!!!
The Bios does not be installed. Press <g> to continue!

The M/B is a 2 year old ASUS A8V which uses a 150 MB/s data transfer
rate. After I got the above message, I installed the jumper to force
it to negotiate for 150 MB/s speed with no effect.

OS is Windows XP SP2 with automatic updates up and running.

I've tried:
swapping power leads with working SATA drive (a pair of Maxtor 200GB
drives configured as RAID0).
swapping SATA cables
hooking up to both of the free SATA sockets on my M/B. (I can't do a
swap with the existing HDDs because of the RAID setup)

The question - does the error message indicate a fault with the drive
or my computer?

Regards,
vj
have you installed the SATA driver...................




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  #3  
Old   
philo
 
Posts: n/a

Default Re: New Hard Disk fails to install - 04-24-2007 , 03:35 PM




"Fergus" <999 (AT) 118btinternet (DOT) com> wrote

Quote:
"Vittorio Janus" <vittorio.janus (AT) ntlworld (DOT) com> wrote in message
news:tems23tqfe1juq81idu4110cijb7nkper0 (AT) 4ax (DOT) com...
I've just bought a Samsung SpinPoint T166 400GB SATA2 16 HDD.

After I connected it up and booted up, I get the following lines:

Scan Devices, Please wait...
Press <Tab> Key into User Manual
Hardware Initiate failed, Please Check Device!!!
The Bios does not be installed. Press <g> to continue!

The M/B is a 2 year old ASUS A8V which uses a 150 MB/s data transfer
rate. After I got the above message, I installed the jumper to force
it to negotiate for 150 MB/s speed with no effect.

OS is Windows XP SP2 with automatic updates up and running.

I've tried:
swapping power leads with working SATA drive (a pair of Maxtor 200GB
drives configured as RAID0).
swapping SATA cables
hooking up to both of the free SATA sockets on my M/B. (I can't do a
swap with the existing HDDs because of the RAID setup)

The question - does the error message indicate a fault with the drive
or my computer?

Regards,
vj

have you installed the SATA driver...................


That advice is useless as the OP has not even gotten to that point yet.




--
Posted via a free Usenet account from http://www.teranews.com



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  #4  
Old   
Andy
 
Posts: n/a

Default Re: New Hard Disk fails to install - 04-24-2007 , 11:01 PM



On Tue, 24 Apr 2007 20:32:27 +0100, Vittorio Janus
<vittorio.janus (AT) ntlworld (DOT) com> wrote:

Quote:
I've just bought a Samsung SpinPoint T166 400GB SATA2 16 HDD.

After I connected it up and booted up, I get the following lines:

Scan Devices, Please wait...
Press <Tab> Key into User Manual
Hardware Initiate failed, Please Check Device!!!
The Bios does not be installed. Press <g> to continue!

The M/B is a 2 year old ASUS A8V which uses a 150 MB/s data transfer
rate. After I got the above message, I installed the jumper to force
it to negotiate for 150 MB/s speed with no effect.

OS is Windows XP SP2 with automatic updates up and running.

I've tried:
swapping power leads with working SATA drive (a pair of Maxtor 200GB
drives configured as RAID0).
swapping SATA cables
hooking up to both of the free SATA sockets on my M/B. (I can't do a
swap with the existing HDDs because of the RAID setup)

The question - does the error message indicate a fault with the drive
or my computer?
Do you have the BIOS set correctly?

OnBoard Promise Controller [Enabled]
Allows you to enable or disable the onboard Promise® RAID controller.
Configuration options: [Disabled] [Enabled]
Operating Mode [RAID Mode]
This item sets the onboard Promise controller operating mode. This
item appears only when the Onboard Promise Controller item is set to
Enabled. Configuration options: [RAID Mode] [IDE Mode] <-- set to IDE
Mode

Quote:
Regards,
vj


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  #5  
Old   
Vittorio Janus
 
Posts: n/a

Default Re: New Hard Disk fails to install - 04-25-2007 , 04:45 AM



On Wed, 25 Apr 2007 04:01:21 GMT, Andy <1@2.3> wrote:

Quote:
On Tue, 24 Apr 2007 20:32:27 +0100, Vittorio Janus
vittorio.janus (AT) ntlworld (DOT) com> wrote:

I've just bought a Samsung SpinPoint T166 400GB SATA2 16 HDD.

After I connected it up and booted up, I get the following lines:

Scan Devices, Please wait...
Press <Tab> Key into User Manual
Hardware Initiate failed, Please Check Device!!!
The Bios does not be installed. Press <g> to continue!

The M/B is a 2 year old ASUS A8V which uses a 150 MB/s data transfer
rate. After I got the above message, I installed the jumper to force
it to negotiate for 150 MB/s speed with no effect.

OS is Windows XP SP2 with automatic updates up and running.

I've tried:
swapping power leads with working SATA drive (a pair of Maxtor 200GB
drives configured as RAID0).
swapping SATA cables
hooking up to both of the free SATA sockets on my M/B. (I can't do a
swap with the existing HDDs because of the RAID setup)

The question - does the error message indicate a fault with the drive
or my computer?

Do you have the BIOS set correctly?

OnBoard Promise Controller [Enabled]
Allows you to enable or disable the onboard Promise® RAID controller.
Configuration options: [Disabled] [Enabled]
Operating Mode [RAID Mode]
This item sets the onboard Promise controller operating mode. This
item appears only when the Onboard Promise Controller item is set to
Enabled. Configuration options: [RAID Mode] [IDE Mode] <-- set to IDE
Mode


Regards,
vj
The onboard Promise Controller is enabled and driving the pair of
Maxtor HDDs as a RAID 0 pair with no problems. These are connected to
a pair of SATA connections labelled "SATA RAID 1" & "SATA RAID 2"

The M/B has a 2nd pair has a 2nd pair of SATA connections labelled
"SATA 1" & "SATA 2", both of which I've tried. I can't try plugging
the existing SATA HDs into these connections because they are
stripped, not mirrored.

The "Hardware Initiate failed, Please Check Device!!!" error message
comes up before I enter the BIOS setup program - e.g. I press Delete
on start up to enter Setup. After checking USB and something that
disappears too quickly for me to pick up, it starts a new screen with
the top line "VIA Technology SATA RAID BIOS Setting Utility v2.0.1"
followed by the Scan devices etc. error message. I press <g> and it
then goes into the Promise Controller page, scans for IDE devices,
then sets up the SATA RAID and only then goes into the BIOS setup
screen.

The only mention of SATA that I can see is that the OnChip SATA Boot
Rom is enabled.



Regards,
vj


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  #6  
Old   
Forrest
 
Posts: n/a

Default Re: New Hard Disk fails to install - 04-25-2007 , 06:50 PM




"Vittorio Janus" <vittorio.janus (AT) ntlworld (DOT) com> wrote

Quote:
On Wed, 25 Apr 2007 04:01:21 GMT, Andy <1@2.3> wrote:

On Tue, 24 Apr 2007 20:32:27 +0100, Vittorio Janus
vittorio.janus (AT) ntlworld (DOT) com> wrote:

I've just bought a Samsung SpinPoint T166 400GB SATA2 16 HDD.

After I connected it up and booted up, I get the following lines:

Scan Devices, Please wait...
Press <Tab> Key into User Manual
Hardware Initiate failed, Please Check Device!!!
The Bios does not be installed. Press <g> to continue!

The M/B is a 2 year old ASUS A8V which uses a 150 MB/s data transfer
rate. After I got the above message, I installed the jumper to force
it to negotiate for 150 MB/s speed with no effect.

OS is Windows XP SP2 with automatic updates up and running.

I've tried:
swapping power leads with working SATA drive (a pair of Maxtor 200GB
drives configured as RAID0).
swapping SATA cables
hooking up to both of the free SATA sockets on my M/B. (I can't do a
swap with the existing HDDs because of the RAID setup)

The question - does the error message indicate a fault with the drive
or my computer?

Do you have the BIOS set correctly?

OnBoard Promise Controller [Enabled]
Allows you to enable or disable the onboard Promise® RAID controller.
Configuration options: [Disabled] [Enabled]
Operating Mode [RAID Mode]
This item sets the onboard Promise controller operating mode. This
item appears only when the Onboard Promise Controller item is set to
Enabled. Configuration options: [RAID Mode] [IDE Mode] <-- set to IDE
Mode


Regards,
vj
The onboard Promise Controller is enabled and driving the pair of
Maxtor HDDs as a RAID 0 pair with no problems. These are connected to
a pair of SATA connections labelled "SATA RAID 1" & "SATA RAID 2"

The M/B has a 2nd pair has a 2nd pair of SATA connections labelled
"SATA 1" & "SATA 2", both of which I've tried. I can't try plugging
the existing SATA HDs into these connections because they are
stripped, not mirrored.

The "Hardware Initiate failed, Please Check Device!!!" error message
comes up before I enter the BIOS setup program - e.g. I press Delete
on start up to enter Setup. After checking USB and something that
disappears too quickly for me to pick up, it starts a new screen with
the top line "VIA Technology SATA RAID BIOS Setting Utility v2.0.1"
followed by the Scan devices etc. error message. I press <g> and it
then goes into the Promise Controller page, scans for IDE devices,
then sets up the SATA RAID and only then goes into the BIOS setup
screen.

The only mention of SATA that I can see is that the OnChip SATA Boot
Rom is enabled.



Regards,
vj
Not that this is any big help but sometimes hitting the "pause" key will let
you see those "too quick to read" things.




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  #7  
Old   
Michael Hawes
 
Posts: n/a

Default Re: New Hard Disk fails to install - 04-26-2007 , 05:29 PM




"Forrest" <REMOVETHISrunforrest1 (AT) hotmail (DOT) com> wrote

Quote:
"Vittorio Janus" <vittorio.janus (AT) ntlworld (DOT) com> wrote in message
news:ff8u239511616f734hq9mfe8mveac4fo3a (AT) 4ax (DOT) com...
On Wed, 25 Apr 2007 04:01:21 GMT, Andy <1@2.3> wrote:

On Tue, 24 Apr 2007 20:32:27 +0100, Vittorio Janus
vittorio.janus (AT) ntlworld (DOT) com> wrote:

I've just bought a Samsung SpinPoint T166 400GB SATA2 16 HDD.

After I connected it up and booted up, I get the following lines:

Scan Devices, Please wait...
Press <Tab> Key into User Manual
Hardware Initiate failed, Please Check Device!!!
The Bios does not be installed. Press <g> to continue!

The M/B is a 2 year old ASUS A8V which uses a 150 MB/s data transfer
rate. After I got the above message, I installed the jumper to force
it to negotiate for 150 MB/s speed with no effect.

OS is Windows XP SP2 with automatic updates up and running.

I've tried:
swapping power leads with working SATA drive (a pair of Maxtor 200GB
drives configured as RAID0).
swapping SATA cables
hooking up to both of the free SATA sockets on my M/B. (I can't do a
swap with the existing HDDs because of the RAID setup)

The question - does the error message indicate a fault with the drive
or my computer?

Do you have the BIOS set correctly?

OnBoard Promise Controller [Enabled]
Allows you to enable or disable the onboard Promise® RAID controller.
Configuration options: [Disabled] [Enabled]
Operating Mode [RAID Mode]
This item sets the onboard Promise controller operating mode. This
item appears only when the Onboard Promise Controller item is set to
Enabled. Configuration options: [RAID Mode] [IDE Mode] <-- set to IDE
Mode


Regards,
vj
The onboard Promise Controller is enabled and driving the pair of
Maxtor HDDs as a RAID 0 pair with no problems. These are connected to
a pair of SATA connections labelled "SATA RAID 1" & "SATA RAID 2"

The M/B has a 2nd pair has a 2nd pair of SATA connections labelled
"SATA 1" & "SATA 2", both of which I've tried. I can't try plugging
the existing SATA HDs into these connections because they are
stripped, not mirrored.

The "Hardware Initiate failed, Please Check Device!!!" error message
comes up before I enter the BIOS setup program - e.g. I press Delete
on start up to enter Setup. After checking USB and something that
disappears too quickly for me to pick up, it starts a new screen with
the top line "VIA Technology SATA RAID BIOS Setting Utility v2.0.1"
followed by the Scan devices etc. error message. I press <g> and it
then goes into the Promise Controller page, scans for IDE devices,
then sets up the SATA RAID and only then goes into the BIOS setup
screen.

The only mention of SATA that I can see is that the OnChip SATA Boot
Rom is enabled.



Regards,
vj
Not that this is any big help but sometimes hitting the "pause" key will
let you see those "too quick to read" things.
Check in BIOS that SATA1 and SATA2 are enabled.

Mike.




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  #8  
Old   
Vittorio Janus
 
Posts: n/a

Default Re: New Hard Disk fails to install - 05-14-2007 , 07:35 AM



On Tue, 24 Apr 2007 20:32:27 +0100, Vittorio Janus
<vittorio.janus (AT) ntlworld (DOT) com> wrote:

Quote:
I've just bought a Samsung SpinPoint T166 400GB SATA2 16 HDD.

After I connected it up and booted up, I get the following lines:

Scan Devices, Please wait...
Press <Tab> Key into User Manual
Hardware Initiate failed, Please Check Device!!!
The Bios does not be installed. Press <g> to continue!

The M/B is a 2 year old ASUS A8V which uses a 150 MB/s data transfer
rate. After I got the above message, I installed the jumper to force
it to negotiate for 150 MB/s speed with no effect.

OS is Windows XP SP2 with automatic updates up and running.

I've tried:
swapping power leads with working SATA drive (a pair of Maxtor 200GB
drives configured as RAID0).
swapping SATA cables
hooking up to both of the free SATA sockets on my M/B. (I can't do a
swap with the existing HDDs because of the RAID setup)

The question - does the error message indicate a fault with the drive
or my computer?

Regards,
vj
Update:
Komplett said that the HD was faulty and replaced it. Replacement was
received 11th May and gave the identical fault message

Samsung also said the HD was faulty and gave me the telephone number
of their warranty agent. This was after 5pm on Friday and they were
shut until this morning.

Since I found it difficult to believe that 2 HDs would have the same
problem I searched on the ASUS web-site. A suggestion on that site in
relation to a problem was to press the re-set button in the search
period before the error message came up. And it worked!


Regards,
vj


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