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How to resolve connection problems between a Asus A8N32 motherboard and a Logitech USB hub at startup?

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Markus.Elfring@web.de
 
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Default How to resolve connection problems between a Asus A8N32 motherboard and a Logitech USB hub at startup? - 04-08-2006 , 01:36 PM






Hello,

I bought the main board "Asus A8N32-SLI Deluxe" together with a device
combination "Cordless Desktop MX 5000 Laser" as components for my
computer. Now I see that my keyboard is mostly not recognized during
the hardware detection phase of the boot process. The mouse will also
not respond on the Windows XP welcome/login screen. It does not help to
try a reconnect by pressing the corresponding little red buttons. I can
get the communication only working in this situation if I remove the
USB stick from the socket and plug it again. How much reinitialization
is going on behind the scenes that might be different from boot time
and later run time?

This issue was registered by the German Logitech's customer support as
case 060407-001608. The item was also registered as request
WTM2006033123949023 together with some other topics in Asus' support
system. I am curious if a vendor will provide a working solution for
the reported error.

Which reasons can you imagine for this unpleasant behaviour between
both hardware parts?
- (missing or low) power supply
- chip set (nVidia nForce4 and AMD setting)
- BIOS
- software
- Bluetooth protocol surprises

Regards,
Markus


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Markus.Elfring@web.de
 
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Default Re: How to resolve connection problems between a Asus A8N32 motherboard and a Logitech USB hub at startup? - 04-12-2006 , 03:00 PM






How many users did experience similar technical difficulties with the
combination of a Logitech MX5000 USB stick/hub and a main board "Asus
A8N32-SLI Deluxe"? (Am I the only one with such potentially faulty
devices?)
I hope that a little public discussion may cause a bit more attention
on the expected error correction by the vendors that are involved in
this case (060407-001608 / WTM2006033123949023). The response times of
their support departments appear to be too long.

Regards,
Markus


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