iP8500 reports empty ink tank, but they're all full

#1

I am posting this on behalf of a friend. I gave him my spare iP8500 (I still
have one myself - it was my parents' and they decided they wanted an RX640
because they wanted a MFD). For a month it was working fine (on proper Canon
tanks). Now it's doing the '1-green-4-orange' flashing thing, which indicates
a tank out. We have replaced the entire set with brand new OEMs, but it
continues to insist that it's got a tank out.

Both my - and my friend's - printers are attached to G5 Power Macs running
10.4.9, not that it should make a difference, because it appears to be a
hardware thing (I have a MacBook Pro and we plugged his printer into it and
it does the same thing).

My parents had only used the damned thing a handful of times, and it was kept
in its box, before being put in a doubled-walled box, packed with corn-starch
'wotsits' and bubblewrap and being transported to my friend who lives exactly
200 miles from me (though I am at his as I type this, and will be until
tomorrow evening, so if you have any ideas, a speedy reply would be useful).
I know that it's now well out of warranty - I cannot remember whether it was
stored with tanks in or not.

We would be willing to buy a new printhead, if it can be positively and
definitively determined that that is the problem, but £100 is a helluva lot
to waste unless it can be determined categorically.

Cheers for any assistance

Sarah

#2

On 2007-05-16 01:43:55 +0100, Annie Seedballs <notforme (AT) thanks (DOT) invalid> said:

Quote:

I am posting this on behalf of a friend. I gave him my spare iP8500 (I
still have one myself - it was my parents' and they decided they wanted
an RX640 because they wanted a MFD). For a month it was working fine
(on proper Canon tanks). Now it's doing the '1-green-4-orange' flashing
thing, which indicates a tank out. We have replaced the entire set with
brand new OEMs, but it continues to insist that it's got a tank out.
Both my - and my friend's - printers are attached to G5 Power Macs
running 10.4.9, not that it should make a difference, because it
appears to be a hardware thing (I have a MacBook Pro and we plugged his
printer into it and it does the same thing).

My parents had only used the damned thing a handful of times, and it
was kept in its box, before being put in a doubled-walled box, packed
with corn-starch 'wotsits' and bubblewrap and being transported to my
friend who lives exactly 200 miles from me (though I am at his as I
type this, and will be until tomorrow evening, so if you have any
ideas, a speedy reply would be useful). I know that it's now well out
of warranty - I cannot remember whether it was stored with tanks in or
not.
We would be willing to buy a new printhead, if it can be positively and
definitively determined that that is the problem, but £100 is a helluva
lot to waste unless it can be determined categorically.

Cheers for any assistance

Sarah

I would try it on a PC if practical, to definitely eliminate software issues...

If the same fault appears I would clean the contacts strips on the
printer if this fails and make doubly certain that good contact is
being made, if it persits then I would ask myself the question do I
want to spend 100.00 or so on a part which may or may not, be faulty...

We tend replace if 3 figure parts are involved...

Hope this helps...

Mike
--
Peace and Happiness is a State of Mind....

#3

Annie Seedballs wrote:

Quote:

I am posting this on behalf of a friend.

Oh yeah? Did you suck his dick again too?

Quote:

I gave him my spare iP8500 (I still
have one myself - it was my parents' and they decided they wanted an
RX640 because they wanted a MFD).

LOL! No surprise there, everything you get is really your parents!

Quote:

For a month it was working fine (on proper Canon
tanks). Now it's doing the '1-green-4-orange' flashing thing, which
indicates
a tank out. We have replaced the entire set with brand new OEMs, but it
continues to insist that it's got a tank out.

Both my - and my friend's - printers are attached to G5 Power Macs
running
10.4.9, not that it should make a difference, because it appears to be a
hardware thing (I have a MacBook Pro and we plugged his printer into
it and
it does the same thing).

My parents had only used the damned thing a handful of times, and it
was kept
in its box, before being put in a doubled-walled box, packed with
corn-starch
'wotsits' and bubblewrap and being transported to my friend who lives
exactly
200 miles from me (though I am at his as I type this, and will be until
tomorrow evening, so if you have any ideas, a speedy reply would be
useful).

Wow, you are giving Rowland the full Monty this time, eh? Make sure you
are careful not to get caught by Rebecca's (unless she likes to watch).

Quote:

I know that it's now well out of warranty - I cannot remember whether
it was
stored with tanks in or not.

We would be willing to buy a new printhead, if it can be positively and
definitively determined that that is the problem, but £100 is a
helluva lot
to waste unless it can be determined categorically.

Cheers for any assistance

Quite welcome you are! I hope you enjoyed giving a big send off to
Rowland before offing yourself on your birthday.

Quote:

Sarah

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iP8500 reports empty ink tank, but they're all full

Printers Discussions Printers Discussions (alt.comp.periphs.printers)

iP8500 reports empty ink tank, but they're all full - 05-15-2007 , 08:43 PM

Re: iP8500 reports empty ink tank, but they're all full - 05-16-2007 , 04:49 AM

Re: iP8500 reports empty ink tank, but they're all full - 05-16-2007 , 04:14 PM