I'm trying to setup a 3570 Canon Printer on my network. The printer
and workstations are all in the same subnet. When trying to print a
test page to the printer's ip address I can see that the job goes into
the print queue (from a windows 2000 machine) for a second and has a
job status of "printing". It then goes out of the queue as if the job
completed and was sent to the printer. During this time the 3570
Canon Printer makes some noise as if the print job is going to print
(for about 1 to 2 seconds) and then stops. Nothing comes out of the
printer. I get no error messages on the workstation. I can ping the
printer from this workstation. I can even get into the Remote UI from
the workstation so I know it's unlikely a network related problem.
I'm using the following print driver version which is the latest on
Canon's website: "PCL5e-c6v8.0_v6.0_Setup.exe" When looking at the
"Print Job" logs on the 3570 I get the following:

Job Number: XXXX
Result: NG
Job Name: Test Page
User: Jdoe
Start time: 04/26/2007 14:18:37
End Time: 04/26/2007 14:18:37
Sheet X Copies: 0X0
End Code: #853

Sometimes I will get the following:

Result: OK
Sheet X Copies: 0X0
End Code: OK

In either of these cases nothing comes out of the printer and I get
the same result as I described above. I can't seem to find out what
these "end codes" mean. Any help would be great. If you need
firmware versions of the 3570 to help resolve this let me know.

b33gopher <b33gopher (AT) gmail (DOT) com> wrote:
That's a printer/copier, and it may be configured to keep print jobs in
a "mailbox" until the user walks up to it and tells it to print them.
That might be configurable in the driver.

Your supplier or servicing company ought to be happy to help get it
working.

--
Warren Block * Rapid City, South Dakota * USA

On Apr 26, 3:08 pm, Warren Block <wbl... (AT) wonkity (DOT) com> wrote:
Warren,

I did double check to make sure the printer properties had the "output
method" set to "Print" and not to "Secured Print" or "Store", but did
not include it in my original post. At this time, we don't want to
get the supplier involved if we can help it.

At this time, we don't want to
why not?

On Apr 30, 9:54 am, "eager" <e... (AT) beaver (DOT) it> wrote:
I've had issues with getting technical support in the past from this
vendor. So, if I could solve this issue on my own it would less
hassle.

"b33gopher" <b33gopher (AT) gmail (DOT) com> wrote

There should be other canon dealers in your area ....
It's nice to do things on your own and save some money too, but at the end
of the day, is it worth the time and frustration?
What about if your machine needs a firmware upgrade?